To provide quality healthcare services and continuously improve our operations, we may collect the following information:

• Personal Information – such as your full name, contact number, mailing address, date of birth, and identification details
• Sensitive Personal Information – including medical history, consultations, diagnoses, treatment records, and laboratory results
• Financial Information – such as billing details, payment records, and insurance information
• Technical Information – including IP address, browser type, pages visited, and usage data

This information is collected through registration forms, consultations, website interactions, and other direct communications with you. It is used strictly for legitimate healthcare and administrative purposes.

Whenever you visit our website, we automatically collect certain technical information sent by your browser. This may include your IP address, browser version, pages visited, time and date of access, and the duration of your visit.

These logs are used for system administration, security monitoring, and improving website performance.

Our website uses cookies to enhance your browsing experience and to better understand how users interact with our services.

Cookies are small data files stored on your device. You may choose to accept or decline cookies through your browser settings. However, disabling cookies may affect the functionality of certain features of the website.

We may engage trusted third-party service providers to assist in delivering our services, including laboratories, diagnostic centers, IT providers, and insurance partners.

These parties may have access to your personal data only to perform specific tasks on our behalf and are contractually obligated to maintain confidentiality and comply with applicable data privacy laws.

We process your personal and health information for the following purposes:

• To provide medical consultation, diagnosis, and treatment
• To manage patient care and coordinate with healthcare professionals
• To process billing, payments, and insurance claims
• To communicate with you regarding appointments, results, and services
• To comply with legal, regulatory, and public health requirements

Your personal information may be shared only when necessary and in accordance with law:

• With authorized doctors, nurses, and healthcare personnel involved in your care
• With laboratories and diagnostic facilities for medical purposes
• With insurance providers for claims processing
• With government authorities when required by law or for public health reporting

We implement appropriate organizational, physical, and technical safeguards to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

Access to sensitive health information is strictly limited to authorized personnel who are bound by confidentiality obligations.

While we strive to use commercially acceptable means to protect your data, no method of electronic storage or transmission over the internet is completely secure.

We retain your personal and medical records only for as long as necessary to fulfill the purposes for which they were collected and to comply with legal and regulatory requirements applicable to healthcare providers.

Our website may contain links to external websites not operated by us. We have no control over these sites and are not responsible for their content or privacy practices. We encourage you to review their respective privacy policies.

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal data from children without parental or guardian consent.

In accordance with the Data Privacy Act of 2012, you have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete information
• Object to or restrict processing, where applicable
• Request deletion or blocking of your data
• Withdraw consent at any time
• File a complaint with the National Privacy Commission

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact:

Email: dpo@jkqmwc.com